SuperShuttle Complaint - Driver Rudeness
DENVER, COLORADO -- I ordered shuttle service from my hotel to the DIA apt on 8 May. I was supposed to be picked up between 0435 and 0500. The driver showed up at 0525, clearly irate over something. He then proceeded to ask me questions about "how was I paying and where was my ticket?" I told the driver I made the reservation online and that he should have my info. I loaded my luggage and got in the van. He told me to get out and find another ride. I refused. I had already paid and my credit card had been charged. It seemed he wanted a physical confrontation which I would've welcomed. He smoked, was overweight and appeared to be a tab bit too old to challenge anyone. I absolutely would've been very unkind to him. He came to his senses and we went to the apt.
When we arrived he attempted to throw my bags out of the van, I took them myself. He told me I was lucky, which I was was. I had a 0740 flight, I didn't want to get arrested for pounding that idiot. I'll never use "Supershuttle" again!