Advanta Bank Corp Complaint - Advanta Credit Card Fraud
RENO, NEVADA -- Nov. 2007 I applied for a credit card from Advanta with a zero interest rate for 12 months.
Dec 2007 I paid my bill in full and on time.
Jan 2008 I received a notice from Advanta that $90 was overdue. I contacted customer representatives who refused to acknowledge that the payment had been made. The overdue charge triggered late fees and increased my interest rate which is currently 29.99%
In Feb 2008 I provided my bank records of payment made to Advanta. They answered my letter with nonsense and never acknowledged my bank records showing the payments were paid in full and on time. It was apparent they had no intention of addressing the issue of my bank records because then they would have had to acknowledge that the payments were in fact paid on time. It was very apparent to me that Advanta customer service representatives were not incompetent but were actively engaged in the illegal conduct of the company, that is manufacturing late fees to increase interest rates.
I contacted the FTC (Fair Credit Billing Act), FDIC (Regulation Z), BBB, and locally the Nevada Attorney General's office.
The FDIC added my complaint to the list of issues to be reviewed during their next audit of Advanta.
The Utah BBB added my complaint to their list of 228 complaints against this company.
I am in the process of writing a Federal Complaint against Advanta Bank Corp which will be posted online late May or early June 2008.