Tire Kingdom Complaint - Went In For Brake Inspection, Came Out Almost In Debt $800
TITUSVILLE, FLORIDA -- This is the email I sent Tire Kingdom themselves...
In a nutshell, when hitting my brakes, I heard a "scraping" sound, which my boyfriend verified was a problem with one of the brake pads THATS PRETTY MUCH IT....Tire Kingdom "found" $715 worth of "work" that needed to be done....I am so fed up and aggravated with this company that I am fighting every whim of my being to start a lawsuit...
I am emailing in regards to the terrible service I have received at one of the new locations in Titusville, FL. My boyfriend and I had went in there to have a brake inspection, and being he has a lot of knowledge on vehicle maintenance and up keeping, he checked out my brakes before hand to see what needed to be done. All he had thought that was an issue was possibly a rear brake pad, a tightening of the E Brake and a new light bulb in the right tail light. When we arrived to Tire Kingdom, we had mentioned of these issues, to which we received a phone call 45 minutes later explaining to us that there were several other things wrong with the vehicle that my boyfriend had already previously looked at. They included leaking of brake fluid, warped rotors, and worn out front brake pads. They then proceeded to tell us that this would all cost around $715.00!! That is RIDICULOUS. We had researched the prices of parts supposedly needed and the cost is nowhere near that. On top of all of this, when they were backing up my car, the guy scraped the bottom of my car with the top of the lift, adding insult to injury by causing other issues that were not originally there.
When I opened the car door, I saw a bunch of grease on the interior and steering wheel, which I had cleaned before we got there. I am very dissatisfied with the unprofessional, RUDE, and dishonest employees that work there, and I will make it known to whomever I can that this is not a worthy place of spending your hard earned money for work that doesn't need to be performed on your vehicle.
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