Verizon Complaint - Verizon Is Sneaky With Their Bundles...
HELENDALE, CALIFORNIA -- Verizon is by far the worst telephone company I have ever dealt with. I HAVE SPENT OVER 10 HRS ON PHONE TRYING TO RESOLVE CONNECTION ERRORS. they must manually feed the cables through the lines. Slowness, incompetency, tormenting the customer and making stupid errors best describe Verizon. NOW, VERIZON WANTS TO HARASS ME AGAIN. I signed up for a bundle offered online for under $110 with first DSL internet month free, and $200 American Express gift card .
The bundle includes DSL service including free wireless router, verizon freedom essentials and DirecTV-Choice Extras plus DVR/HD DVR.
A FEW DAYS AFTER SERVICE IS WORKING, THEY send me an email INDICATING that my plan has changed & I will now be billed for A TRIPLE FREEDOM PLAN for addtional $31.99!!!!!!!!!!!!!!!