AirTran Airways Complaint - Usury - Visa
Last month I made a payment by phone the day the payment was due. As I listened to the pay to the phone options they said that the payment had to be made by 7:00 pm. I have been using the pay by option service for months, and there is nothing on the statement that indicates them payment had to be made 7:00 pm. or it would be considered late. The payment was made on the due date, however, it was considered late by two hours and my interest rate was raised to 29.99 from 20.99. There is also no late fee on the statement, which would indicate an on time payment.
BEWARE OF THESE CROOKS! I have other accounts that have similar requirements, however, they state the time payment must be made on the due date on the statement. My question: What agency do you report something like this to for investigation?