Correctional Billing Services Complaint - Correctional Billing Services
WISCONSIN -- Correctional Billing Services "services" folks who know someone who is in prison. Most of the people who pay for this service have never committed a crime or will ever do so. We are upstanding citizens, we pay taxes and contribute to local charities...just like every other decent citizen. Because we know and care about someone who is in prison or jail though, we are subject to ridiculous, unbelievable prices on phone calls and we are not allowed any choice in who provides this "service" to us. I have never in my life dealt with any customer service people who were so rude, unhelpful, and down right uncaring as these people are. They charge so much for a phone call that many people are forced to not speak to their loved ones at all. This company does not provide a service but rather provides a disservice and they are basically robbing people. I am raising my child while the other parent is in prison, so I do not get child support, the way this is set up I cannot even allow my child to accept calls from their other parent because I simply can not afford it. How hard it is to hear your child cry because they miss a parent and not be able to even allow a 20 minute phone call because I am simply unable to afford it! I realize that the felon is to blame for being there, but does this company have to exploit the misfortunes of people all across this country? And why does our government allow this? Why is it that we don't count as much because we know people in prison? This is just an absolute atrocity!