Ontel Products Corporation Complaint - Non Delivery - Took Credit Card Info, Never Delivered Item
FAIRFIELD, NEW JERSEY -- I placed my order back in Dec 2007, Paid for it with my credit card, entered all my personal information and have been waiting for it since.
I have contacted them several times and the first response from them, was the item was on back order? Had I not of emailed them, I wouldn't have received that information! I then received a post card, stating item on back order, this was only after I had contacted them 2 months after ordering! The instructions stated that if I wanted the item, no need to do anything and once shipped I would be charged. I have yet to receive the product and the fact that they have my Credit card and all my information is very scary! If the item is still on back order, they should remove from their site! Buyers beware- I have sent yet another email and request for a Director to contact me as I find this unacceptable and bad business practice.
I personally would be very cautious- They have not made it right or made any attempts to notify me? I believe they need to make it right! I have tried numerous times to get answers, responses and this is completely unacceptable! The fact that they have my CC info and personal info is something that is very concerning!