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Antonline.com Complaint - ANTONLINE.com is a rip off and deceptive company

Review by jtjp01 on 2008-05-18
MELBOURNE, FLORIDA -- What ever you do by all means do not order anything from ANTLINE.com. Avoid this company at all costs like the plague; they are a deceptive and dishonest company. I ordered a DVD-ROM drive in silver on 05/10/2008 the DVD-ROM drive was advertised on their website as being a kit and could be ordered in black or silver. The part number for the one I ordered had the word “silver” in it. When the drive showed up it was a bare bones drive (not a kit) and the color was beige this was not even a choice for a color. I call the customer service number only to receive a recording and them email asking for a RMA number but after several days received an email from customer service stating that the drive was not eligible for a return despite the fact that its was the wrong color and did not meet the sellers description. No where on the web site was there any reference to the drive not being eligible for a return? I have contacted my credit card company and I am in the process of returning the drive and disputing the charge. Again what ever you do by all means avoid any and all purchases from ANTONLINE.com
Comments:1 Replies - Latest reply on 2008-05-19
Posted by Anonymous on 2008-05-19:
When you do send it back make sure that that there is a return receipt requested. Otherwise they may claim to have never received it back.

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