Days Inn - Lima, Ohio Informative - Horrible experience with Days Inn in Lima, OH
LIMA, OHIO -- We stayed in the Days Inn in Lima, OH for one night. We were there to go to our daughter's graduation from college. There was a monster truck meeting in town. Many of these truckers stayed at the same Days Inn.. unfortunately for us...we were not aware of this until we were in the hotel.
That night there was loud partying, shouting, beating on doors (including ours). There were open containers of alcohol all over the place during the night. This lasted until at least 5:00 A.M. I was going to ask the front desk to do something about the noise but our room phone did not work when we tried it. The commode quit working during the night...but no phone to call the front desk.
On check-out my husband told the desk clerk we would like a discount because we got no sleep, the phone and toilet didn't work. The clerk said he could not reduce the price. He said it was not their fault that the place was so noisy and loud that night. My husband told him that yes he is responsible because it is the private property of Days Inn. The clerk said, "No, we can not do anything about stuff like that." He then said, "we called the police for you last night." My husband told him it was not for us. My husband told him that he wanted to talk to the manager. They reply, "He is out of the county."
This clerk was in no way helpful or apologetic. My husband told him that if he wasn't willing to help us, we would take care of it in other ways. So we are listing this on the reviews, contacting AAA (yes they are a AAA hotel and some other contacting we will do.
The computer that was provided in the lobby with "high speed internet" was one of the slowest I have ever seen. When it was time to log off it seemed it was not going to work and it took forever to get logged out.
At breakfast we found out that our relatives in another room had called the front desk that night and complained about the noise. On their third call to the front desk they told the clerk to call and get the sheriff out there or they were going to make the call. They said the clerk said, "No no..we will call the sheriff." When the police arrived they went to my relatives room, knocked on their door and when they answered the door..the cops wanted to know what they wanted. The cops had to walk right through all the loud partying and open alcohol. The cops really were NO help.
When my relatives checked out of their room another customer was in front of them in line and complaining about the same thing. The clerk gave them a business card of who to contact and make their complaints. When he did this, my brother-in-law said you might as well go ahead and give us one too.
The cops told my relatives that it "is like this every year". Well, they should have told me when I called them that there was going to be all these people who would be allowed to party and drink in the parking lots all night. I would have never made reservations.
The rooms were not even close to nice. The bed was so worn out I would guess it wore out 10 years before.
I WOULD NEVER RECOMMEND ANYONE STAY AT THIS MOTEL.