Bedroom Furniture Direct Complaint - Company misrepresents products, holds consumers responsible

Review by pkt63 on 2008-05-19
I advise potential consumers to be aware that the company misrepresents their products on the website, and then will not issue a full refund for their false advertising. In my case, they did not disclose significant characteristics of the furniture (that effectively made it unusable), and in fact when I asked them directly about it, they lied to me (which I have in writing). Yet, still they believe it was my responsibility to have known about the defects of the furniture before I placed the order, and are refusing me a full refund.

Do not trust this company to accurately represent the products you are considering buying. They may have an attractive price, but it is not worth the defective furniture and months of hassle you will go through.

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