Key Bank USA Complaint - No respect for privacy
MICHIGAN -- Beware of Key Bank's on-line banking policy. Even if all you want to do is view your account information, you are required to register your computer with them. Failure to do so necessitates calling customer service to have your password re-set so you can once again access your data.
Most banks provide more than adequate security through user ID and password, plus security questions that the user chose and previously supplied answers to.
Key refuses to dump their computer registration requirement, which in reality provides no security whatsoever.
It is and intrusive and unnecessary action that should be immediately curbed by attorneys general in all states in which Key does business.