Ray's Reliable Lawn Service Complaint - Rays "Un-Reliable" Lawn Service (Towson, Rogers Forge, Ruxton, Baltimore County)
BALTIMORE , MARYLAND -- For those of you who are looking for a new lawn service in Baltimore County, do not use Rays "Reliable" Lawn Care.
He is not reliable and may quit on you with a moment’s notice in your time of need. Ray let my lawn grow for 2-3 weeks and kept promising to come out to mow my lawn. He subsequently quit with no notice while my lawn was over 2.5 feet tall. He offered no transisiton period and no support what-so-ever. It took another week and a half to find another lawn service. By this time the lawn, was a full fledged field with grass as high as 3-4ft tall.
In an industry that thrives on word of mouth and good reputation, this was a bad business move.
Ray does not strive to provide the best customer service possible. Ray definitely doesn't make each client feel like the only client.
Be warned about Rays "Reliable" Lawn care.
Even If he solicits your business, Don't be fooled and look elsewhere.