Jerusalem Furniture Complaint - Unprofessional, Shoddy Accounting
NEW YORK, NEW YORK -- Dec 2007 I went to Jerusalem Furniture and paid $40.00 in cash, as partial payment for a twin size bed. I was given a receipt.I lost the receipt somewhere in this house.
April 2008 Went to Jerusalem Furniture and paid $60.00 in cash, as another partial payment. That sales rep. informed me that the 'system was down' said she would enter the information later. She gave me a handwritten receipt. I was not concerned, then.
Approximately 10-12 days later, I began to call the store - because I needed to know what was the balance on my account, also needed another copy of the receipts. Went to the store a few times, to find out if my receipts were found. Because they never returned my calls, I decided to go in person. Each time I was at the store, they were "looking" for the receipts. I was very upset, because then they started saying that they can't find the receipts. Finally - I was told that they have no record of the cash transactions. Got more upset, as sales rep. tells me that "we did no business with you" - asked me to leave.
Now, my account must have been deleted, money pocketed. I am on disability, limited income. This is causing a financial hardship. I wanted the bed to be delivered in time for my son's graduation - but there is NO data to prove that I made partial payments. What recourse do I have? My account must have been deleted.