Priceline.com Informative - Priceline Is A Good Service
ORLANDO -- Ive used Priceline 6 times in the past year and have NEVER had 1 single issue.
I can totally understand how people would have issues if they don't understand the concept of the service. All the terms & conditions are laid out for you - all the theory of how it works is there on the pages when you book. If you don't understand how a service works then why would you give them your credit card info.
I'll admit that for a lot of people it is not a very usable site (i.e. user mistakes can be made) but as a web site programmer (not for Priceline) I can tell you that when a mistake like wrong dates, locations etc. are made it is NEVER the programs fault - it is always the users fault. If there were an issue with the program it would happen for EVERY user, not just a select few.
Every time I have booked cars or hotels with Priceline I have saved between 50% and 85%.