Crowne Plaza Hotel Lake Oswego,OR Complaint - Credit Card Charge
LAKE OSWEGO, OREGON -- I made online reservations with the Crowne Plaza Hotel, Lake Oswego Oregon. Later decided to cancel them. While my online reservation stated no refunds I called to find out, if they would waiver this, as they still had 4 weeks to fill my reservation. I was told, yes, and given a cancellation number and told my credit card would be credited. When I saw the charge on my credit card I called, the hotel, to find out they would not be giving a refund. I would of not cancelled these reservation, had I known I was not getting a refund. I contacted the Better Business Bureau, where the manager of the hotel, informed them I was lying! That is very professional (not).
Needless to say, I have stayed at this hotel many times, but never again.