Sony Complaint - Sony Service Contracts

Review by derbydog on 2008-05-22
DENVER, COLORADO -- 1. I have a Sony VGNUX 180P with a service contract. I have some problems with the unit and called Sony. I was moved place to place with no help and nothing resolved. That only took 2 hours.

2. My wife and I purchased two Ebooks from the Sony Store in Denver. My wife has an issue with her book, it is falling apart. Took it to the store they gave us a number, otherwise were of no help. She then called the number and each places switched her to a new number. The last person assumed she dropped it and would give her no help what so ever.

That took over two hours to do that. Based on our experiences we will never purchase another Sony product again.

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