Auto Nation Complaint - How Auto Nation Dealerships Rip Off Customers And Emploees
CORPUS CHRISTI, TEXAS -- I have worked for Auto Nation dealerships for 2 yrs., Auto nation makes the service advisors beg customers for great surveys, offer them free gas or a free oil change if the customer brings in the survey to the dealership so they can fill it out excellent, also service advisors get paid for average hours they sell for each work order, effective labor rate, drive process, and surveys, in other words, the advisors must average 1.4 Hours per work order and have $78.00 Per hour effective labor rate in order to get paid without losing 2-3 percent off of there paycheck!!!! That makes the service advisors try to sell more service on customers vehicles then they really need so they can make a decent paycheck, auto nations is the worst company I ever worked for in my life, I have worked at auto dealerships for 28 years and never seen anything like this!!!!
Here in Corpus Christi, TX the dealerships used to be independent dealers until auto nations came in and bought everyone out, a lot of great technicians, parts men, and salesmen lost there jobs, or the ones that stays are getting ripped off every payday, I hope auto nations would pack up and go back to where they came from, and let independent people own the dealerships in our area again.