Pods Complaint - Beware! If You Plan To Use Pods!
EVERETT, WASHINGTON -- I was getting ready to put my house on the market and decided to empty the house a little. I had pods deliver my storage unit. Note, The unit can only get so close to a curb, it sticks out in the road and the wheels that lower it ripped up the strip of grass so deep that you can't fix it. Also, they charge each time they pick up and drop off. Don't think this is less expensive than a U-HAUL. It is $262 the first month and $178 each additional month (there are hidden charges)! Each pick up drop off is an addition $86.00!
Then... To top it off... You don't have access at the storage area without scheduling an appointment days in advance. So if you need something out of it...Too Bad. Just a little FYI for any of you that feel like I did... "cheaper, convenient, easy, " NO WAY! You will see if you don't heed my warning.
Company Response on 03/27/2009:
March 27, 2009
Dear Valued Customer:
We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference.
(888) 776-7637 ext. 6303
PODS Enterprises, Inc.