Pep Boys Complaint - Tire Rebate
CHICAGO, ILLINOIS -- Hello:
I bought five tires from Pep Boys. I was given rebate form to mail off with a copy of my receipt. The rebate was lost by the rebate center. They told me I would have to reapply and that would take 4-6 weeks to process and mail my check to me. Now I have waited 8 weeks prior. When I asked to first speak to a manager I got the run around, than the person eventually tried to transfer me to a manager.
The manager was unprofessional and rude he told me to resubmit my rebate. I was asking for some kind of compensation for my loss he told me to resubmit it. He was rude I told him I wanted to complain, he told me to mail it in than he hung-up on me.
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