Frontier Airlines Complaint - Cannot Reuse Cancelled Ticket Credit Without Paying An Additional $100
I recently cancelled a ticket and was told I had a year to use the credit. When I recently called to use my $1100+ credit I was told another $100 is required up front to use my credit and I could only use $500+ which was my tickets value and not the value I purchased for my son. Many other airlines charge a $100 change fee but will be happy to take it from the credit or monies already paid and allow the full value for the credit card holder not traveler. However Frontier who has been sitting on my money for five months until I finally can use it tells me to give them $100 to use my portion of the credit.
This cannot be legal! I want my money back please frontier.