Home Depot Complaint - Home Depot - Install Work Is Not Their Specialty!
MEDINA, OHIO -- I am very dissatisfied with Home Depot's poor installation procedure - Medina store #3833.
First off, I knew the dimensions and the exact door I wanted, yet I was required to “sign up” for an installer to come measure. Then I was inconvenienced with a second trip to the store to “pick out” my door, when I already knew which door from the start! At this time I paid in advance for the door and its installation.
Next, an installer contacted me to assign an inconvenient appointment time which was two weeks in the future. Yet, since I’ve already paid, I’m at his mercy, so I make arrangements to be at home during work hours to have the door installed. To add insult to injury, the installer DID NOT SHOW UP to install the door, and he DID NOT CALL, nor did he return my call inquiring about his absence.
Now, I do not even want a Home Depot door. I want my hard earned dollars back in my pocket, so I can buy a door elsewhere and choose MY OWN INSTALLER who will show up or call to say he’s not able to make it.
A friend I work with has shared that she also had a bad experience with a Hope Depot installation.
How unprofessional and poor practice this is! Home Depot should stick to retail sales and leave installing to professionals.
"There is no fury like a woman scorned." - William Shakespeare