AmeriSuites Informative - Dirty And Breakfast
TAMPA, FLORIDA -- This is to let you know what happened to me in my stay in the hotel above mentioned.
We were there from 5/23 to 5/25, en general the hotel is not too bad, but despite of that fact they should clean the hall carpets, the ceilings (especially above the bed) and the AC more often because they were really dirty and dusty.
We booked this hotel because they included the breakfast (from 7am to 10am) on the price and for us that was the most important thing that we considered when we were choosing because that helps you to save money and time.
Well, on Sunday 5/25/08 we were to have breakfast at 9.50am and while my husband was toasting bagels and others I was waiting in line for a lady to finish cooking her waffle. Right after that lady finished the maid whose name is Adelaida (I asked to the receptionist) took the machine out in front of me, I asked her to let me do my waffle because I was there before 10 am and she didn’t answered, she just leaved me stand with the plate on my hand in front of a lot of customers. I went after her to the kitchen and asked her again and she said in a very rude way “You should wake up earlier”, I told her that I was there before 10am, and that I was waiting in line. Then I went to the receptionist and explained what happened, she was really nice and apologized, but at the end of the day I was embarrassed in front of everybody and leaved without breakfast.
This should not happen to anybody, I am the customer I pay my money to get a good service and I don’t need to be embarrassed like a child.