Thompson Toyota - Placerville, CA Complaint - Unprofessional Sales People
PLACERVILLE, CALIFORNIA -- After a call to the dealership, in which they quoted me a price, the salesman inflated the price with options that I had no interest in. He then brought in another salesperson, who dismissed one of the added options. I asked for a new quote and they gave me numbers which the 2nd salesman had no idea what they meant. Then they brought in a 3rd sales person who abruptly said I either take all the options or there was no deal. I walked out in disbelief the way the whole process worked. I believe that the people I was dealing with were actually mechanics (their nails had grease so obvious to my wife); that the dealership did not have any real salespeople.
I have not had a sales situation where the sales people had no interest in establishing a good customer rapport. Little did they know that I was also in the market for a Land Cruiser for my son. I would never deal with the likes of them and will relate this story to all my friends.The owner needs to address these issues.