Wal-Mart Complaint - Beware When Purchasing A Prepaid Walmart (Green Dot) Visa Card!
I recently purchased a PREPAID WALMART (GREEN DOT) VISA CARD to make a couple online purchases. Once I tried to process a payment, the Walmart (Green Dot) boneheads declined the transaction. The funds in the account were sufficient, the purchase was an authorized transaction. There was no reason for the transaction to be declined. The reason they declined the transaction, they claim, was that it was in excess of my daily spending limit. Daily spending limit!?!? Apparently the daily spending limit is $2500. Ok, well, the purchase I was trying to make was for about $1100, and I hadn't even attempted to make any other purchases that day.
I've been back-and-forth with these Walmart/GreenDot boneheads for three days now, and they have yet to successfully process the transaction. Each time you call, you have to explain the entire situation again to a new "customer service" agent. I've been told three times now to expect a call back within a given time window. I have yet to receive a call at all. I'm waiting on the supervisor to call me back now. (yet again...)
Beware when purchasing a PREPAID WALMART (GREEN DOT) VISA CARD, do not expect a smooth transaction or competent customer service.