Acura of Ocean Complaint - Salesman Goes Back On Negotiated Contract
OCEAN, NEW JERSEY -- I visited the dealership looking for a new car on Memorial Day. I found a certified used car and negotiated its purchase with a trade of my 95' Toyota Camry and 02' Nissan Altima. Two days later when I brought both cars to the dealership to complete the deal, [snip] announced that the deal is off unless I drop an extra $2,000 on the already negotiated price for my Nissan Altima. I felt as though I was being cheated and was shocked to receive such treatment from a luxury dealership. [snip] acted as the worst example of a used car salesman. After a long and rather unpleasant argument, they decided to purchase the Toyota Camry for an agreed price of $1,000. I signed the title over to the dealership, but Mr. Gejo said he could not issue me a check since the financial department at the dealership was already closed. He verified my address, made a copy of my driver's license, and swore that the check would be put in the mail first thing the following day. Two days later, he called me and asked whether I was still willing to sell the Nissan Altima for the reduced price he offered me previously. By this point, I was not even willing to discuss his offer, and asked [snip] whether he emailed me the check.
In response, he asked me to verify my address...which by now seemed more like harassment to me because I obviously gave him my address many times before. To me, it feels like they are trying to swing me out of $1,000. I filled a complaint about this dealership with the Better Business Bureau and the customer service of Acura USA.