Acura of Ocean Complaint - Salesman Goes Back On Negotiated Contract

Review by LJKKKK on 2008-05-30
OCEAN, NEW JERSEY -- I visited the dealership looking for a new car on Memorial Day. I found a certified used car and negotiated its purchase with a trade of my 95' Toyota Camry and 02' Nissan Altima. Two days later when I brought both cars to the dealership to complete the deal, [snip] announced that the deal is off unless I drop an extra $2,000 on the already negotiated price for my Nissan Altima. I felt as though I was being cheated and was shocked to receive such treatment from a luxury dealership. [snip] acted as the worst example of a used car salesman. After a long and rather unpleasant argument, they decided to purchase the Toyota Camry for an agreed price of $1,000. I signed the title over to the dealership, but Mr. Gejo said he could not issue me a check since the financial department at the dealership was already closed. He verified my address, made a copy of my driver's license, and swore that the check would be put in the mail first thing the following day. Two days later, he called me and asked whether I was still willing to sell the Nissan Altima for the reduced price he offered me previously. By this point, I was not even willing to discuss his offer, and asked [snip] whether he emailed me the check.

In response, he asked me to verify my address...which by now seemed more like harassment to me because I obviously gave him my address many times before. To me, it feels like they are trying to swing me out of $1,000. I filled a complaint about this dealership with the Better Business Bureau and the customer service of Acura USA.
Comments:2 Replies - Latest reply on 2008-05-31
Posted by Anonymous on 2008-05-31:
They were playing a little hardball with inconvenient as it may have been, and as much as you wanted that new vehicle, the best tactic would have been to have taken your two trades and walked out when the dealer changed terms at the last minute.
Posted by ejack053824 on 2008-05-31:
I agree with Trixta here. Just walk away.

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