Auto Europe Complaint - Fraudulent Charges - Car Rental
Rented a full size BMW for $1100 in Frankfurt. On arrival, Avis indicated they didn't have the car and offered me, indeed pressed me, to accept an Audi Q7. Also said the rate would be $300 cheaper than originally contracted. I was charge $850 by Avis and Auto Europe refuses to refund my $1100. So my $1100 rental cost me $2000.
These guys are crooks and have no concept of service. They didn't even have a counter at Frankfurt. You have to ask around each rental counter till you find the one with your reservation.