TiVo Complaint - Recording errors + difficulty in contacting TIVO
LARKSPUR, CALIFORNIA -- My Tivo DVR is programmed to record many shows automatically.
Lately, some shows are not being recorded as programmed. Other programs are being recorded and I cannot find any information on the TIVO web site or my screen commands on how this can be fixed.
The web site is one of the most difficult I have ever attempted to navigate. The structure seems random and the links seem to go nowhere of use.
Support is a joke. No e-mail available, just a phone number (after much searching).
I am not sure if this service is worth the money or if there are better options available.