Oakland Toyota Complaint - Bad Service

Review by Anonymous on 2003-11-04
OAKLAND, CALIFORNIA -- If you want bad service, go to Oakland Toyota Dealership. I have experienced the worst service ever. Placed a down payment on a new car and when I was told to pick-up the new car. They don't have it. They like to play games with you until you get sick and tire of them.
Comments:1 Replies - Latest reply on 2004-01-02
Posted by Anonymous on 2004-01-02:
Oakland Toyota Service (aka DOWNTOWN AUTO CENTER)is a fraudulent service provider for Toyota Automobiles. They told me I needed a complete door hanldle for my Seqoia for mechanical reasons. When I requested the old parts back (since I paid for them) I was astonished to find that the old door handle did not need to be replaced for mechanical reasons. When I went to dispute the replacement of the un-needed part they claimed that it was not their problem that the part extra part was replaced!! Even though they had told me prior (and this is even after the parts & service department revied the vehicle and agreed) performing the work. I signed a work order based on what they told me I needed (in good faith)and apparently they must do this on a larger scale so that they can boost their profit margin. If you do not have to use DOWNTOWN AUTO CENTER in Oakland you will save yourself from being ripped of!!!!!

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