Public Storage Complaint - Public Storage Bills After Move OUT
RALEIGH, NORTH CAROLINA -- Public Storage has many ways of making money depending upon your situation. In my case since I was out of state, they chose to keep on billing me for a non-existent account.
I had a storage locker for 10 years. I contacted PS about moving out and local organizations who would pickup donations. Donna was very helpful. I was able to contribute thousands of dollars of clothes, furniture, and other household goods to the Viet Nam Veteran for their use or resale.
After I moved out the new clerk went on a rampage billing me for an account that I no longer had. I called Donna and she seemed very scared of this new clerk and his system of billing. The other clerks had even nicknamed him a very derogatory name. She wanted nothing more to do with the situation.
Needless to say, I received a bill for over $500 but it did not include disposal charges for the items that were supposedly there. As I would not pay for this modern day extortion, PS referred the charges to a collection agency. I gave them my information and supporting data but of course they do not get paid if I do not pay. The account has ended up on my credit report as a dispute. Be very careful with Public Storage company. I have had 4 other rental situations with other storage companies during and after the time that I had the account with Public Storage, and there were never any problems. Perhaps that they were small private companies was beneficial.
I contacted the Public Storage home office but they could care less. After all their clerks have found ways to make money in creative ways.
Love to know if there are any lawyers who specialize in going after a company like Public Storage that can invoice you without a valid contract and for not providing any services.