Target - Duluth, GA Complaint - Return Policy Not Fair
DULUTH,, GEORGIA -- I’m a Event Planner for Birthday Parties, Baby Showers etc. I have shopped Target for years, and spent sometime as much as 300-400 a month. On Saturday 5/31 I was attempting to return an item that I did not have the receipt for I explained to the L.O. D. that I didn't really want the money back just issue a store credit, because I shop at TARGET all the time this man was so rude he actually told me that I was stuck with the item.
I was so angry with that Manager! So I called another store and the lady said that without my receipt I could make a return 2 times within a years. So I went to that store which was 10 miles, the clerk to scan the item and the price was 23.00. She went on to tell me had the item been $20 or less, she could have issue a store credit.
So because of this return policy it has and will continue to cause you to lose customers. I have many, many friends and acquaintances and I plan Special Events and have always registered then at Target however as of 05/31/08 I will NEVER shop at target, will never register another client with your store and will not stop telling people of this inexcusable experience - all over a $23.00 product.