Applebee's Complaint - Unprofessional Managers
LAKEWOOD, WASHINGTON -- So I have been going to the Applebee's for about 5 years now, I go multiple times a week and always bring friends. I always tip 15% of the bill and never make a mess. My girlfriend has just started working there and gets about 3 dollars off her meal. I was recently told by a waitress there that there have been four complaints about me and one waitress is refusing to serve me and my girlfriend because of the tips I leave. I was shocked to hear this because 15% of the bill is a lot for someone on my low income. I go to talk to the manager to see what was going on and what they wanted me to do different, I was met with hostility and told they didn't have to explain the situation to me, I told them because of the mistreatment I am never going to eat there again. After I said that the manager laughed, so as I was leaving a called him a [snip]. After I had left the manager came out to continue to fight with me after I was already at my car and about to sit down.
After that situation I called the store manager and he went along with his manager and told me I was in the wrong 100% and ended the phone call. I was in shock on actions of the managers. I stand by what I said and I'll never eat there again.
More Reviews on Applebee's: