FotoConnections Complaint - Consumers Be Aware Of Fotoconnections Scam!
I ordered a Canon SD1000 camera from FotoConnections. After I submitted my online order, I received a message to call and “confirm the order”. The sales representative I talked to tried to make me buy extra battery, memory, case etc. He finally gave up trying to sell me useless stuff, after I told him that I already have the same camera and whatever is supplied in the original Canon box is perfectly adequate .
I received the camera Friday - what a disappointment:
1) The camera did NOT arrive in it's original box. It arrived in a box sealed as it seems in someone’s basement.
2) The camera has marks and scratches - definitely not a new product supplied by Cannon.
Might be a refurbished item - and it would have been perfectly all right to sell, if you would have only advertised it as such and not as a new one.
3) There was no memory card in the package.
I tried to contact Customer support on number of occasions: called them twice – after being for 10-20 min on hold, I would eventually get disconnected. E-mailed them (twice) – no response.
I am planning to contact Consumer protection and post my review on every site linked to FotoConnections.
CONSUMERS BE AWARE OF FOTOCONNECTIONS SCAM!