LivingDreams101 on eBay Complaint - Horrible eBay Seller!!! Steer Clear!
ST. PETERSBURG, FLORIDA -- I recently had dealings with LivingDreams101 on eBay and feel it necessary to warn others of her tactics.
This seller...sent me the WRONG item to begin with and then put me off and put me off for months while I attempted to get my correct item. She claimed to have re-sent it to me, although NEVER provided proof to me, when she did provide a tracking number the first time when she shipped the wrong item.
When I would follow-up and let her know that I STILL had not received my item I was asked for my name (which was on my e-mail, along with the item number)...yet another stall tactic, I provided the info to her twice. I had to e-mail her a couple of times before I received this e-mail "Hi I show this has been reshipped correctly
If you do not have by Monday let me know." That's it...no tracking confirmation, nothing. When Monday came and went I let her know I still had not received it...THEN she requests my zip code (which she's already been given) so she can check her manual ship receipts (what a bunch of bull!). At this point I'm feeling really put-off by this seller.
So...I follow up (because she doesn't get back to me in a timely manner) and this is what I receive "I do show your return came back with no info (I sent her how many e-mails?) which initially caused the delay.
Item is marked shipped but because returns are done manually (yeah right) and we drop them at the post office they have the receipts from the last couple of times we dropped them off still (and why would that be...I've never had that happen.) If the item is still not arrived by Monday (another put off) let me know and I will refund (here is where she originally offers the refund). I will also have those receipts back by then."
Now things get fun...I reminded her that Monday was a holiday here and that mail would not run, so that if it did not arrive by Tuesday I would let her know and agreed to call the transaction a wash if she would indeed provide the refund. Tuesday evening rolls around, no package...so I send her this e-mail "Hi Brandy…it is Tuesday, 7:37pm and the package has not arrived. Please refund my money." At that time I also opened a dispute via PayPal, because that's how I paid. Due to the time it had taken to (two months at this point) I could no longer open a dispute via eBay...PayPal was my only way of ensuring I received my refund.
THIS is the e-mail I received from her when I did that...."we see you just opened a dispute on us now when we offered to refund
We are willing to refund but now worried you would leave a bad feedback
We are willing to fully refund tonight if a positive feedback is placed first
Otherwise we would resend the top" This is NOT what she agreed to now is it? She's just recanted what she offered, AND she is attempting to blackmail me for positive feedback...something I've noticed she's done to others as well.
Now, keep in mind over two months at this point has gone by since the end of the auction. Would YOU leave positive feedback for this seller? I may have just not left any feedback for her, but I would most certainly not have left her positive feedback. eBay considers what she just did..."feedback extortion", and they take it very seriously.
She tries to claim that those of us who demand refunds, or leave her negative feedback are unreasonable/obnoxious/ridiculous. What do you think?
I forwarded her e-mail to eBay to let them deal with it and to have them advise me on what they thought I should do. Because of the length of time eBay couldn't do anything... but because she still had my money (which she could easily refund through PayPal) and I still did not have my item they advised me to consider mail-fraud charges against her, because what she had done at that point was theft, plain and simple.
When I gave her one more opportunity to provide me with a refund (within 24 hours) or face mail-fraud charges. I had my refund then within 10 minutes. Interesting what she'll do quickly when threatened with legal recourse...something I was totally entitled to do at that point.
People...I'm NOT the only one who has horrible dealings with this seller. If you come across her on eBay it may look initially like she has great feedback...but take the time to READ her feedback, you are going to see a really bad recurring pattern in her negative/neutral feedback. She tries to bully/coerce people into not leaving her bad feedback...that leads me to wonder how many people just haven't posted feedback...but had just as bad an experience as I did.