JCpenny Optical Complaint - Optical Service
VERNON HILLS, ILLINOIS -- I need someone who can help me with my dispute over the pair of glasses that I purchased at your vernon hills ill location. I have spoken with the manager,and the district manager. I need the transistions taken out and a new pair made. Because the sales person did not tell me they would not work when I drove, I cannot afford to put more money into this.
Plus I had to wait a month and a half, and than had to take them back because they did not work. And waited another week. Please help me to resolve this mattter without having to get others involved.Please contact me at [snip]. I have never been so disappointed with your company. You even made me a gold member.
But if this does not get resolved I will no longer shop at your store. AND WILL NOT PAY FOR THE GLASSES I HAVE.