Leslie's Pools Complaint - Pool Care
HUNTSVILLE, ALABAMA -- I buy (or used to) buy my pool supplies from Leslie's. This summer I attempted to open my pool and in the past 4-5 weeks have purchased almost $400 of chemicals. Everything they have told me to buy, I've bought, everything they've told me to do, I've done. As of today 6/3/2008 my pool is in worse shape than when I started. I spoke with a Regional Manager yesterday who wanted to help make it right.
Of course they would not refund my money so she offered to give me a box of shock (12 pounds) and a 20% discount on all chemicals if I came into the store within the next 7 days. Today, I get a sales flier from Leslie's and ALL of their chemicals are on sale for 20% off until 6/15. So I was going to get whatever one else is getting.
Basically their "satisfaction guarantee" is a pound of shock. Don't use Leslie's.