Kmart Complaint - Rude and Loud - Pharmacy Staff Member
ILLINOIS -- I have only dealt with Kmart pharmacy a few times. 3 to be exact. Each time, I have had bad service. I let it go the first time, second time, It wasn't as bad, and the third time was it! The pharm. assist. is very rude and unprofessional. I thought we had privacy rights. The first time I was there she had yelled to the pharmacist about 4 feet away if my prescription was even available there. As if I was burdening them, and they may not even have that in there store. Because there were no other customers around I let it slide.
Today however, she asked me for my id, and yelled to the pharmacist again "do we have any Adderall xr 20??? very loud and there were other customers passing. I took my prescription from her hand and told her I was going somewhere else. They lost about $200, and I will never, ever fill my prescriptions there again!
I always felt bad for Kmart because Walmart does 4 times the business they do, (at least). The pharmacy staff at Walmart has never asked for my id., and has never made me feel bad about my add meds. Kmart has found away to offend me each time. The second time I was there I mentioned it wasn't as bad, however the pharmacist whispered in a low voice that he had the medicine in a special place because its a Narcotic. Yeah, I know what the medicine is...duh...I am prescribed it... I am not a street drug user, don't belittle me.
I am usually a very easy going, very fair, often taken advantage of type of person, so please don't take this as just as a complainers rant.
I just wanted to share this because I know there are people out there that need prescriptions filled that may be a result of something he or she might be embarrassed or ashamed of. I thought the staff in a pharmacy should be trained to be respectful to all their customers, not just the ones getting more common type prescriptions. I guess I was wrong.