Air Canada Complaint - How Air Canada Makes Money Like No Other
The reality for all airlines now unfortunately not only Air Canada is that you can't make a mistake. I was flying for pleasure to Toronto and got invited to a business conference last minute. Since I had already booked a cheap flight online I went ahead and changed my flight to include dates for the conference on the same ticket but made an error. Obviously I paid the change fee for my holiday ticket, now I want to change the dates again, I will have to not only pay another change fee, also pay for the difference in the tickets because the flight would have been more expensive on the new date.
Amazingly if I were to change the ticket again I would have paid the entire second portion of my trip again plus give them an extra 60 bucks. Moral of the story if you can book through a travel agent it might not be a bad idea.
Oh by the way to get someone to help you on the telephone make a change adds 25 bucks to your ticket.