Snap Fitness Informative - Screwed by Snap Fitness
JEFFERSONVILLE, INDIANA -- Went to this gym to get the guest pass as advertised. Endured 15 minutes of stale sales pitches until finally agreed to $45 a month membership. Another 15 minutes while rep tries to figure out how to program my key card. Finally gives me one that, upon my return, doesn't work. Nobody answers posted number or returns messages. Does nothing when I do get a hold of her except promise it will work next time. Make several attempts, each time doesn't work, each time they don't know why but assure me it will and we start the whole thing over again. This goes on 4 or 5 times with gas prices what they are. I finally have to take time off from work to meet her at her convenience where she promptly cops an attitude with me. Next thing I know, additional money is drafted from my account, overdrawing it. When I protest the owner throws some kind of temper tantrum and cancels my membership. Wasted time,money and gas, missed workouts and now have no gym. Avoid this place like the plague!
Incompetent, rude staff. No less expensive than any other gym and far less to offer (if you're lucky enough to get a working card). Shameful, despicable customer service.