American Eagle Outfitters Complaint - Clothing Store
SPRINGFIELD, OHIO -- This store has the rudest people working there. I went there on a Friday and bought my son a pair of shorts. He wore them on Saturday and they split all the way down the back. I took them back and should have looked closer, he must have fallen and had dirt on them. I was embarrassed, I should have looked closer before taking them back. They were so rude and it just made things worse. Even if my son fell, they shouldn't have ripped like that. You could tell they were not caught on anything, just ripped. I did not try to return them after I seen the dirt, so they did not have to be so rude. I will not shop there again.
Also, contacted company through email and was told to contact customer service. They gave me a phone number to call, I had to leave a message and never heard back from anyone. That shows me they do not care about the customer.