Praxair In Orem Utah Complaint - Double Billing
OREM, UTAH -- I had a home health nurse order supplies for me from Praxair in Orem Utah. We waited for weeks and nothing came. They kept saying it was delivered, but we didn't have it. Finally they figured out they had sent it to Shopko (not even close addresses)and that Shopko had accepted it with my name on it and taken the things they carry and then sent the rest back. They said they would reship. I got a bill before the supplies and noticed the date was showing the old shipment. I called and they said to go ahead and pay it and it would roll over to the new shipment so I paid.
I finally got my new shipment and now they insist I need to pay for this one because "It isn't their fault Shopko kept my delivery and I was accountable for the first shipment".
I have been arguing about this with them for over a year and it is now effecting my credit.