Leslie's Pool Complaint - Would Never Again Use Leslie's Pool
ARLINGTON, VIRGINIA -- My husband and I hired Leslie's Pool to open our home swimming pool. The technician brought his girlfriend because his partner was too hungover. They did not clean, fold or store the pool cover- they told us that we needed to do that (something that took my husband and I about 2 hours to do), nor did they add any or discuss the need for us to add any chemicals to the pool. Basically, they pulled off the pool cover, left it in a heap, and changed the filter in our pool pump. We paid $340 for this. I called the company to complain and my calls went unanswered. After a few days, when I was finally able to speak to someone, they told me that all they could do was to give us a $50 gift card to their store.
Their technician provided about $50 worth of services for us, though we paid $340, yet all they could was give us that amount to use on their products. I would dissuade anyone from using this company.