Revolution RV Informative - The Real Story (Former Employee)
RAMONA/SANTEE/SAN MARCOS, CALIFORNIA -- Revolution RV would be the place to go if you want to SAVE money... be lied to... treated like a [snip] (words of the owners) and be victims of poor business ethics. First an foremost (I would know 1st hand) if you buy your trailer it does not take 3 weeks for them to prep your unit/deliver. When I would call customers to make the apt I was told to push their delivery to 3 weeks due to money issues. Rev RV sells so many units they cannot pay off the ones they have sold to you. So in the 3 weeks your sitting waiting for your unit the owners [snip] are stressing hoping they can sell enough to pay off the last month before the monthly audit comes around.
When the audit comes around you customers that waited 3 weeks for your unit has a "bad batch of batteries" or "Your parts are in" so they need your unit for about a week so make sure your unit wasn’t effective. All they are doing is holding unit so when the auditor comes through from their lending company it is marked as not sold....so they don’t have to pay you $12,000-$52,000 unit off. If they say your parts are in! DON'T BELIEVE THEM! More than likely your parts are not in...They can barely pay the bills at their local hitch provider.
Parts department is having problems paying their bills due to other more important departments at Revolution RV. So if your parts are suppose to be in, I highly doubt they are and you need to make sure those are your parts and not just robbed off another trailer before you drop your unit off at the Service Center in Ramona to have your parts replaced. Just a little advice from a recent employee who resigned because I didn’t want to lie to the customers anymore!!!
Also...... They got their BBB membership taken away from them! That’s the largest RV dealer in San Diego CA!!!!! We need to shut Rev RV down! Amanda
Don't fall victim!