Overstock.com Complaint - Don't Rely On Site Product Reviews!!!!
I recently bought a Futon Sofa Bed from Overstock.com. My decision was based on the listed product description and the 15 posted reviews by customers of a very similar model (same manufacturer). The listing showed a retail proce of $949, and discounted price of $499. Reviews were highly complementary. When I received the sofa, I wasn't so impressed. I could have done better in a local furniture store. I find it very hard to believe that anyone, anywhere ever paid $949 for this Futon Sofa Bed. It's OK, but not the quality that I was expecting (based on posted reviews). I wrote my own review of my purchase. A candid evaluation of my experience. The review was honest, not so flattering, --- but professional (I actually rated it a 3 out of a possible 5). Overstock.com has not posted my review(it's been 5 days!)
From this experience, I now understand how they conduct their business, and how I was deceived by their posted reviews. ----> They must carefully cull out any review that is critical!!! Where are the Consumer Advocates? Where are the attorneys?? How can Overstock.com be allowed to operate their business in such a deceptive manner??????
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