Datawave Complaint - Phone Card

Review by Carli on 2008-06-07
ATLANTA, GEORGIA -- I bought a phone card in an emergency situation from a machine similar to an ATM. On the outside it stated 100 minutes for $10. I got approximately 4 to 5 minutes out of the whole entire card. This machine is in an airport and this companies margin numbers must be huge.

I assume there will be connecting fees, but it seems like a case of false advertising to me if you get 4 to 5 minutes instead of 100 or even close to 100.
Comments:2 Replies - Latest reply on 2011-12-08
Posted by BobJohn on 2008-06-09:
I bought a card from Wal-mart for $10 to make local calls because I didn't have my cell phone with me. I went to a payphone outside Wal-mart to use it and then I noticed on the card - if used from a pay phone there will a $5 debit for each call. So for $10 I could make 2 local calls from a payphone. Yikes!
Posted by a_concernedcitizen71 on 2011-12-08:
I had a bad experience with a Pharmasave Datawave Long distance card too. Buyer beware. I had a new card that was apparently deactivated by Datawave, and after 3 separate long calls to useless CS departments, I was instructed to bring the dead card to the point of purchase, 8 hours away. Talk about service, which costed me nearly 100 dollars in long distance charges which should have been covered with the card. CSR are not willing at all to assist despite Datawave being responsible for this major inconvenience. Likelihood of reimbursement, when pigs fly. They don't care one bit, they have your money and didn't have to even provided the promised long distance service. Terrible, dishonest and incompetent.

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