Charter Compliment - Modem Issues
BETHALTO, ILLINOIS -- We have Charter Internet and a Gateway Modem from them, due to a recent round of storms the modem would not connect to a wireless card in the laptop or a X Box 360. I called Charter last night and actually got a rep that spoke English and walked me through re-establishing the connection between the laptop and the modem very quickly.
While they were not as knowledgeable with the X-Box connection, I did use the information she gave me to re-establish that connection as well.
I was impressed with Charter for a change.