Wachovia Informative - Cash Deposits
HOUSTON, TEXAS -- Excellence in customer service...MY ASS!!!!! I cannot believe that cash deposits don't get posted immediately. It's CASH!!! Should be available immediately...not the next business day. Well, Wachovia posts CASH DEPOSITS the NEXT BUSINESS DAY. Therefore, they can charge overdraft fees. Hello, that is why I made a cash deposit, so I wouldn't have any overdraft fees. I tried to explain this to Wachovia both over the phone and in person. Do you think they refunded my overdraft fees? NO! They specifically told me that all deposits are available the NEXT BUSINESS DAY. Therefore, because I deposited on Friday, my CASH funds weren't available until Monday. However, they can withdraw my transactions on Saturday...with the EXCEPTION of MY CASH Deposit which has to wait until MONDAY. Hogwash!
However, with CHASE BANK, cash or check deposits are available to me instantly. I explained this to Wachovia. Did they care? No. They just continued to tell me that it's Wachovia's policy not to accept CASH DEPOSITS until the "next business day".
Wachovia's policy... to make money off of us!!!
Change to CHASE BANK, you'll be better off!