Motel 6 Complaint - Motel 6 Sucks!
DESTIN, FLORIDA -- This was the worst hotel stay we have ever had!!!
My husband, me and my son booked the room for 8 nights. When we got there they charged 249.75 more than the price given to us. My husband spent 3 hrs. on the phone with different people from corp.and was finally told to go ahead and pay it and they would adjust it when we checked out,to call them back. Well,that was only the start of things to come. We should of RAN while we had the choice.
To make along story short if possible, we never had towels,when we called they told US to come get them, when I would go down they were out. Most of the lights didn't work. The blankets on the bed had burn holes all in them and looked like they had been on there since day one (GROSS) We called the desk one night about 2 guys that had been hanging out for 3 hours at different ends of different buildings. 30 Minutes later the girl at the front desk calls back and tell ME (a woman) that if I see them again to ask them what there doing there and if they have a room there they better get back in it,or she would throw there butts off the property (I see the knife at my throat now...HAHA). I just said SURE lady and hung up. So much for sleep that night!!!! 2 days no one ever came into our room to clean anything, take out trash.....they claimed they had a GREEN policy..They don't even know what that means!!!!!! My son also had a bic lighter made into his bed one time...
So it was time to check out we made the phone for a week and finally talked to someone who acted like they were doing us a favor by refunding 180.00. Which still was not the right amount,I told her it was unacceptable at this point they had also put another charge on our card for 128.75 she said she didn't see that charge so she couldn't do anything about it. I also got the area managers no# But of course weve called it at least 5 times and as you can imagine NO ONE has called us back!!!!!!!!
I WILL NEVER STAY AT A MOTEL6 OR any other ACCOR hotel again!!!!!!!!! BUT THE FIGHT IS NOT OVER!!!