[X]
Write ReviewJump to 
23
Helpful
Votes
Votes
MetroPCS Complaint - Customer Service Number!!! Instructions! - Customer Service
Complaint
LARGO, FLORIDA -- Metro PCS has the WORST customer service! I sat on the phone for an hour trying to be able to talk to a real person.
What I ended up doing was calling a local store [whose number I found by yellow pages] and asking for a different number.
He gave me 1-800-373-2876. That is a dealer number when you call it asks if you are a dealer or a customer. Silly me I said I was a customer and got the same run around I had been getting. SO I decided to hang up call the number back and say I was a dealer.
Wouldn't you know it but I was connected RIGHT AWAY to a PERSON!!
So, if you need to get in touch with a PERSON call 1-800-373-2876 and say you are a DEALER and follow the prompts as a dealer and you will get a person!
Just helping out.
What I ended up doing was calling a local store [whose number I found by yellow pages] and asking for a different number.
He gave me 1-800-373-2876. That is a dealer number when you call it asks if you are a dealer or a customer. Silly me I said I was a customer and got the same run around I had been getting. SO I decided to hang up call the number back and say I was a dealer.
Wouldn't you know it but I was connected RIGHT AWAY to a PERSON!!
So, if you need to get in touch with a PERSON call 1-800-373-2876 and say you are a DEALER and follow the prompts as a dealer and you will get a person!
Just helping out.
Comments:
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
Recently Discussed:
- Gosh I Don't Where To Begin! The Ad Pop Ups And Background Interference Are Horrible With This Service! - Horrible Metro PCS customer service
- Will not give money back after only 3 days - cell phone
- Was sold a deficit phone.Will not do anything to get me a new one. - Coolpad cell phone
- Dropped Calls
- Stay away! - Return