Ashley Furniture Informative - For Your Information
For five years, I was a very successful furniture salesperson, selling many brands including Ashley. Many of your complaints I saw time after time, and a great percentage of them are problems resulting from salespeople improperly selling furniture and individual furniture stores not taking care of their customers and it wouldn't matter what brand furniture you had purchased.
Salespeople in general, not myself of course, are dishonest. They will totally misrepresent furniture on purpose to get your business, or, if they don't really know about the product, just make something up to keep from looking stupid in front of you. That's why you're getting mislead to believing you are buying solid wood, quality construction, etc. Ashley Homestores, in general are independently owned businesses, and most of your problems are with the stores themselves.
Make no mistake about it...Ashley furniture is low-end, mass-produced, throw away in 3 to 5 years furniture, but a great deal of what complaints I'm reading should be directed to the salesperson or the individual store, not Ashley corporate.
My advice, be an informed consumer before you ever enter an Ashley showroom, so you will know what to expect when you purchase, because there are very few salespeople out there that will tell you the truth about what you're really buying.