David McDavid Honda Complaint - Don't Get Ripped Off
IRVING, TEXAS -- I have an used Honda that I bough somewhere else. my transmission broke down and thinking that they were a good place to go to, I went there. They ordered a new transmission supposedly and fixed it but they did not provided me warranty options. They charged me around $2000 for that job.
However they gave me a three years or 36,000 miles warranty on the transmission. I was content thinking I had done the right job but to my surprise the transmission broke down a year later and I had barely had 5000 miles after the transmission change. I went to them and this time they came up with a new price for the transmission. It would be $500 more than what I had paid for the transmission the first time. I asked for detail clarification as to why there was so much price change within a year and they tried to show me charts and all sort of stuff to convince me. I was firm and told them that I was gonna leave and asked them to ship the transmission to a different shop since it was under warranty.
The gave me all sort of discount and the final figure would be around $100 more then the original price I had paid the first time. They gave me the transmission but charged me a lot for labor. They charged me $500 just for labor. I was helpless and could do nothing and agreed. This time I was provided warranty for parts and labor but that would be $300 more. So they ripped me off around $1000 the second time. I am not completely satisfied with their job as the transmission is still kicking. I just hope that it does not break down since I have moved to a different state and it would be impossible to tow the car to Texas if it breaks.
Please take my advise and go to other Honda dealers in town. I heard Rusti Wallis and Vandergriff are good but please don't get yourself in trap.